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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will show up. It contains exhaustive info about all the operations that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of how-to videos describing how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you need, take a peek at our extensive FAQ section, which contains questions asked by actual clients and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in order to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, we have a great team of customer support engineers available 24/7/365 and ready to help you with any question. Each support ticket you open will be replied to in less than sixty minutes (the average response time being about 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 111896

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com